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This accessibility statement applies to the Coronavirus test device authorisations service at https://support-covid-19-testing.dhsc.gov.uk/portal.

This website is run by the Department of Health and Social Care. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen and without content being truncated or overlapping
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

There are no known accessibility issues with the website.

Feedback and contact information

Due to the nature of the website, it is not possible to provide the information in a different format.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us using the form at https://support-covid-19-testing.dhsc.gov.uk/contact-the-team. The footer of every page contains a link to this page.

The Coronavirus (COVID-19) test device approvals team are responsible for dealing with these reports. You can contact them at support@test-validation.test-and-trace.nhs.uk. They will respond within 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

It is not possible to visit our offices in person.

Find out how to contact us at https://support-covid-19-testing.dhsc.gov.uk/contact-the-team.

Technical information about this website’s accessibility

The Department of Health and Social Care is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 25 July 2021. It was last reviewed on 25 July 2021.

This website was last tested on 21 July 2021. The test was carried out by Test Partners Ltd.

We used this approach to deciding on a sample of pages to test:

  1. The website is an online survey that uses branching logic, so we navigated through all the possible paths to identify all the pages that exist.
  2. For each page, we created an inventory of all the content types, such as textboxes, password fields, file upload features, radio button groups, checkboxes, status indicators, description lists etc.
  3. We then identified the minimum subset of pages that contained at least one example of each type of content. It is not necessary to test every page because the website is entirely built by selecting components from a component library, which means that the coding is completely consistent. The authoring tool does not permit the creation of any bespoke code.